[ CYPHER CODE #1291 ]
People don’t react to what’s happening. They react to what it looks like.

[ CYPHER CODE #1292 ]
A normal fix becomes a crisis the moment it looks strange.

[ CYPHER CODE #1293 ]
Optics move faster than explanations.

BRIEFING

Grant here. You know, Spirit Airlines doesn't exactly have a shining reputation. It's known as the budget airline that's constantly being dragged online for their rather low aviation standards. What's worse is that Spirit has basically become a cultural parody, as their frequent passenger brawls and questionable standards are frequently videoed and uploaded for everyone's general amusement. But this latest video of their staff literally tapping the plane together before takeoff could be the most ridiculous one yet. Let’s break it down.

Few things will make people question their life choices faster than boarding a budget airline and then seeing someone outside the plane applying what looks like duct tape to the wing.

It sounds like a joke, but nope, it's very real.

SOURCE

Naturally, the responses online were pretty hilarious...

"Flying on an airline that literally just filed for bankruptcy sounds like a bad idea."

"This cannot be real. There’s a giant fatigue crack on the wing. No pilot would fly that plane."

"If I saw an airline employee taping the wing on I would definitely not wait around for a Final Destination moment" 

"Man i'd trust a squirrel with a wrench more than that tape" 

DEBRIEFING

Okay so let's address the giant elephant in the room, because what we're seeing in this video actually isn't that bad or honestly out of the norm for general aviation maintenance.

The tape in the video is not some random last-minute patch job holding the aircraft together. It is what’s commonly called "speed tape," a real aviation maintenance material used for temporary, minor, non-structural repairs.

So really, this tape job looks a lot worse than it actually is.

But the problem for Spirit is that people don’t have any frame of reference for how aircraft maintenance actually works. So when they see someone feverishly applying tape to an already rickety-looking plane, the concern is still pretty valid.

The optics here are pretty horrible, and for an airline company that's literally hanging on by a thread, or more specifically, a piece of speed tape, this type of video isn't helping raise brand trust.

NOW YOU KNOW

People trust what they see. Even when it’s misleading